We are Hiring: Part-Time Front Desk Position
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We are looking for additional help at the office for our front desk assistant position. (Don't worry, Shawna and Michelle are not going anywhere! We simply need more help!)
We are looking for someone who is friendly, enthusiastic, well organized, and wants to work in an upbeat environment focused on helping people be healthy.
The specific hours and days of the week will be determined; hours could range from 7-12 hours per work week, split up between anywhere from 1-3 days per week. Tuesday, Wednesday, Thursday, and Saturday are the potential days we are looking for the new hire to work (not all these days, but at least some of them). We want the schedule to suit the needs of the new hire, Shawna and Michelle.
Company:
Dr. Pete and his team at Thrive Chiropractic have been serving the greater Cincinnati and Northern Kentucky area for over fifteen years. We serve all ages, from prenatal care, to infants, and all through adulthood. Along with delivering excellent chiropractic care, we enjoy teaching the principles of healthy living. We work with our clients on wellness care, nutrition, exercise, sleep, and other lifestyle habits.
Major Duties & Responsibilities of the Job:
- Answering phones and scheduling appointments.
- Taking payments and recording in software.
- Respond to multiple requests over the phone, through email, and text requests for appointment changes or additions.
- Scanning in patient forms and inputting data in software.
- Maintaining and organizing the necessary forms and paperwork for our clients.
- Attend and participate in weekly team meetings.
- Provide exceptional customer service to all clients through a focus on relationship, quality, and timeliness.
Most importantly, we are looking for a person with enthusiasm and desire to help create an environment where our clients feel welcome and inspired. There are many contributing factors to healing and health and having a team that helps with positivity, education, and energy is vital. The person in this position needs to be able to multi-task while maintaining a comfortable environment for clients.
Minimum Qualifications:
Having an interest in health, healing, chiropractic
At least 3+ years experience in customer service.
Efficient with typing, data entry, and organization.
High school degree required.
Additional Preferred Skills:
Previous customer service experience in chiropractic / other health related field
Experience receiving chiropractic care
Experience with Eclipse software
Applying For This Position - Next Steps:
If you're interested in applying for this position and meet the minimum requirements listed above, please email (This email address is being protected from spambots. You need JavaScript enabled to view it.) with subject "Front Desk Position" with the following information by 4/29/23.
Applications missing any of the information below will not be considered (please read carefully):
Resume AND attach cover letter with following information:
1. Brief summary of why you are interested in working at Thrive; please include any experience you've had with chiropractic care to date.
2. Preferences on hours/availability. Let us know a minimum and/or maximum number of hours per week you desire to work.
3. Hourly rate expectations (can be a range).
4. Feel free to include any questions and any other details you think would be helpful to know.